Shipping & Returns

SHIPPING

All UK items are sent fully insured for £3.95

UK mainland: Special Delivery™ from the Post Office

We currently only post to the UK unless pre-agreed. Please contact us for more information 

RETURNS POLICY

Ever Ever Limited Edition - Limited collection jewellery is made to order and so we are unable to offer refunds. Once the goods have been despatched to you they become a property of yours. Once they are delivered on signature they are held at your own risk and are not liable for their loss or damage.

Ever Ever Vintage - in the unlikely event you are unhappy with your item, please contact jesseverever@gmail.com for details on return address. You have 14 days from date of purchase to begin the return process. We cannot be liable for loss or damage of goods in transit so please ensure they are sent by Royal Mail Special Delivery or similar service that has adequate insurance for the piece being returned. 

If in the unlikely event of there being a fault with the item please contact us ASAP @ jesseverever@gmail.com this must be within 7 days of receipt of your item and we shall then arrange for an exchange of your item. 

Please ensure that the item is returned in its original packaging and unworn in a secure package, we will refund the cost of postage if the goods are found to be faulty. 

We cannot be held liable for any damage caused to the item in transit, due to lack of due care on the part of the sender so please ensure you pack your goods safely.

We want you to be happy with the service provided, please feedback to jesseverever@gmail.com